If you’ve ever felt like you’re paying the same – or more - for smaller or lower quality products, you might have uncovered shrinkflation or skimpflation in action. We dig into what these are, how to spot them and how to keep finding good value for money.
Money ManagementLatest
Online marketplaces are great… until there’s a problem with your purchase. We explain when you have the right to a refund, so you know where you stand.
Your Rights
The energy price cap makes sure the 29 million people on their supplier’s default tariff pay a fair price for their energy. We’re exploring how it works and the effect it can have on your bills.
Income & Schemes
The Online Fraud Charter is a voluntary commitment by tech companies to do more to stamp out fraud on their platforms. Find out what it means for you and get our expert’s top tips to stay safe online.
Staying Safe Online
Forcing you onto a prepayment meter is a last resort for energy suppliers if you’ve fallen behind on bills. We’re looking into when this might happen, what’s involved, and where to get help if you’re struggling financially.
Money Management