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From mis-sized sweaters to duplicate video games, there are all sorts of reasons to return a gift. But are you entitled to a refund, exchange, or even to be able to hand over your unwanted items? We find out.
Your RightsLatest
If you're planning for the worst and you're not sure what you can do about a faulty festive gift, we've laid out all your options for you.
Your Rights
Get clued up on your consumer rights and find out what to do if your online purchase doesn’t arrive as, or when, expected.
Your Rights
Facing redundancy is stressful, but knowing your rights can help you navigate it. We talk through each one, so you know what you’re entitled to.
Your Rights
Facing redundancy is a worrying experience, with the impact on your finances the biggest worry of all. We talk through the different types of pay you may be entitled to, so you know where you stand.
Your Rights