Cost of Living Payments scam targeting pensioners

There's a new scam making the rounds in Lancashire targeting pensioners and their families. The scammers are using text messages to trick people into thinking there's a new cost of living allowance that's replacing the winter fuel allowance. Don't fall for it!

The message includes a link that asks for your personal details, claiming it's necessary to get this new allowance. It may look like it's from the government, but it's actually from criminals attempting to collect your information and access your bank accounts.

Council confirms: It's a scam!

Blackburn and Darwen Council has said that this message is a scam. They want everyone to know that the government or council would never send out text messages with links asking you to make claims. A council representative stated:

"Links can contain something called malware that could infect your phone or device and lead scammers to doing further damage."

If you've clicked on the link or made a payment, the government advises you to contact your bank as soon as possible. This advice is also suggested if you’ve fallen victim to online scams, as they’ll be able to advise on how you can get your money back.

How the genuine winter fuel payment works

The council wants to remind everyone that if you're eligible for the winter fuel payment, you'll get it automatically. There’s no need to fill out any forms or click any links. And if you've been accepted for a new claim for pension credit, you'll also be entitled to the payment.

Tips to avoid falling for fake texts

These scammers are using a common type of scam called 'smishing' or 'phishing,' where they send out texts pretending to be a trusted organisation. But there are some red flags to watch out for and ways to protect yourself:

• Be cautious of messages from unknown numbers.
• Remember, trusted organisations like your bank, the police, or the government won’t ask you to download anything or move your money.
• If you're requested to complete a form, or refund any money received, always double-check with the organisation first to make sure it's genuine.
• If you receive a message claiming to be from someone you know, take a moment to verify it's really them through a different method of contact.

For more tips on outsmarting scammers and what to do if you think you've been conned, check out our handy guide on how to protect yourself from scams. Stay safe out there, and remember: if it seems too good to be true, it probably is!